Elevator music is good

Here’s Greg offering a little trick – this follow his last trouble with drinking too much tea during the day
Greg has a problem with the air conditioning, because of that he’s constantly wearing hot clothes – therefor he has to hydrate a lot more.
Anyway, his little trick won’t work if the calls are monitored, and could put Greg in a very tight spot during the next review.
But while he hasn’t be caught …

There was Barbara’s little trick a while ago, there is going to be more (can’t wait for Bob’s bag of tricks)

I remember once a colleague doing this, and getting back to the customer – to her surprise he said

“Can you put me back on hold, the music is really nice!”

She didn’t need to be asked twice…